Website Privacy & Security
Statement
Your privacy is important to us. CareCore National
maintains high standards for the protection of your privacy on our web sites.
Here is what you can expect when you visit
www.CareCoreNational.com:
-
We will not share, sell, or rent any personally
identifiable information you provide without your prior consent.
-
We will not send you any unsolicited email ("spam").
The Information We Collect
In order to register for CareCore National Online Provider
Services, you must supply certain basic information during the enrollment
process and, occasionally, at other times while using the Services. Please be
advised that CareCore National may share data provided by you as part of the
enrollment process with third parties for the purposes of providing Services or
other benefits. In order to provide you with access to the
Service, CareCore National may collect the following information from
you (as applicable):
-
Name
-
Address
-
Phone Number
-
Fax Number
-
Email Address
-
Provider Number(s)
-
UPIN
-
Tax Identifier
The information you provide is necessary to allow CareCore
National to provide Online Services. The information will be used to enroll you
in the Web site and to process, validate and verify your access. Only enrolled
providers will be allowed access to restricted functions of the Service
including: Authorization Status, Claims Status, Eligibility Status,
Pre-Certification and Notification.
Use of Cookies
A file stored in your computer's browser, called a
"cookie," allows our web server to read your customized preferences. When you
visit our site, we may place a cookie on your computer that will allow us to
enhance your experience at CareCoreNational.com, and to make improvements to
our site. Our cookies will never be used to track your activity on any third
party web sites that you link to from CareCoreNational.com or to send "spam" .
The cookie does not provide us with any personally identifiable information
about you, and is deleted when your Internet session is terminated.
Use of the Information this Site Gathers and Tracks
We will not use any personally identifiable information you
give us except to provide the product, service or information that you request
or for which you register. We will not sell, rent, license, or otherwise share
your personally identifiable information, including your email address, with
third parties unless you specifically consent to let us do so. We may use the
non-personally identifiable information we gather in aggregate form to improve
our site, and we may share that information with our affiliated companies or
our health and wellness sponsors. Personal information you voluntarily provide
and the non-personally identifiable information we collect in aggregate form
will not affect your insurance coverage, eligibility, premiums or claims
payment.
Email Communications
We welcome your comments and questions about our website
and have provided a contact form for that purpose. We will share your comments
and questions with our customer service representatives and those employees
most capable of addressing your questions and concerns.
Please note that your email, like most, if not all,
non-encrypted Internet email communications, may be accessed and viewed by
other Internet users, without your knowledge or permission, while in transit to
us. For that reason, please do not use email to communication information which
you consider confidential.
If you are required to provide your email address in order
to use the service, CareCore National may use this email address to correspond
with you regarding the Service. We may also retain this email address for such
future uses which we may determine in our discretion. Additionally, we may send
email responses to Questions submitted via the contact us form.
Making Changes to the Information You Provide Us
At any time, you can change, update or remove from our
system any information you have voluntarily provided. To see what information
you have provided or to make changes, please logon at:
https://secureweb.carecorenational.com.
Sites To Which We Link
If you choose to use any of the links we provide to other
organizations' sites you will be leaving our web site and going to a new one.
We will inform you when you are leaving our site. Protection of privacy at
those other sites is governed by the privacy policy at that site.
Privacy and Security
This site is compliant with the privacy and security
provisions of the Health Insurance Portability and Accountability Act (HIPAA)
of 1996 and has security measures in place to protect against the loss,
misuse and alteration of the information under our control. The site requires
users to give us unique identifiers in order to log into many areas of the
site. The identifiers include, as appropriate, provider identification numbers,
subscriber identification numbers, employer identification numbers, and/or
assigned user names and passwords. We utilize these unique identifiers to
verify the user’s identity and eligibility.
You must take responsible and appropriate steps to
safeguard your identification numbers to help protect patient privacy.
Our site has additional security measures in place to
protect against loss, misuse and/or unauthorized alteration of the information
under our control, including but not limited to:
-
Built-in firewalls (a combination of hardware and
software) to keep unauthorized users from accessing information through our
computer network.
-
Encryption Technology, including Secure Socket
Layer for certain communications.
-
Timeout feature that automatically logs you out after an
extended period of inactivity.
Changes to This Policy
Any changes to this policy will be posted on
CareCoreNational.com. You may wish to review this policy from time to time in
order to review any such changes.
|
