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Patient Information

You will need to enter patient information in the following format:

  • State patient's complete ID as written on ID card.
  • Key in 8 digit Date of birth (MM/DD/YYYY) (ie: 12/03/1974)
  • Key in patient's 10 digit home phone number

To look up Patient Information Press:

Patient Information >>

Referring Physicians Information

You will need to enter referring physician information in the following format:

  • Enter last 4 digits of your health plan ID.
  • Enter First 3 letters of your last name
  • Enter 10 digit office phone number
  • Enter 10 digit office fax number



Referring physician health Plan ID numbers are issued by the Health Plan. For contact information to assist in obtaining a Health Plan ID number, please see the below documentantion:

Provider Relations Information >>
For additional assistance please see the below documents:

IVR Q&A >>

IVR Case Worksheet >>